ABOUT ME
As an experienced program/project manager, I lead teams across products and functions, including strategy development and planning and delivery of large, complex programs.
EXPERIENCE
Over the course of my career, I have led global projects aimed at revenue growth, cost reduction, client satisfaction, governance and transformation at business and enterprise levels. I am practiced at strategy execution through initiatives - portfolio, program, project and organizational change management. I have extensive experience in the financial services industry (wealth management, retirement and human capital management) with an keen eye to risks, issues, compliance and operational readiness.
Reviews AND RECOMMENDATIONS
“Words to describe Michelle – spirit, goal oriented, motivated, adventurous. She displays these traits in everything she does, in both business & personal settings.
She’s detail oriented, great at planning, goal setting, follow thru and achieving results; deliberate in her performance objectives, going above & beyond. ”
“Michelle is a professional colleague who is a pleasure to work with on team projects. In order to meet the deadlines of the projects, she’ll plan and ask for all resources needed in advance.”
“Michelle is a diligent project manager and reporting guru who will stop at no milestone to get her task completed. Michelle balances relationships while applying her hands on skills and PMP methodology to ensure that all task and deliverables are met with 100% accuracy. Michelle is a true asset to any organization in which she works for.”
Sample of Past Projects
CDK Divestiture (SBS) - ADP
Directed high profile Dealer Service (now CDK) divestiture from ADP for the Small Business Services (SBS) division of ADP.
Pension Buy-in Project (Hickory Springs) - Prudential
Led development of separate account annuity risk transfer product, the first in the United States.
Managers Control Assessment (MCA) - Citi
Rapidly assessed, recovered and managed the ailing global Managers Control Assessment (MCA) project to implement 54 PRCs (processes, risk and controls). Oversight by Internal Audit (IA), Compliance Assurance (CA) and Office of the Comptroller of the Currency (OCC).
